We handle the following return policies:
- 14 days returns
- Out of warranty: the return costs are not covered
- Return payments will be done within 7 business days after receiving the return shipment (with exception of Holidays).
- We recommend that you return the products in their original condition as much as possible
- The return must be sent in a shipping box for us to process the return.
You can return the product to:
Cotton Ball Lights
Minervum 7210
4817ZJ Breda
The Netherlands
If you want to return your order, please go to a local post office and send the products to the adres above.
We recommend to re-use the shipping packaging.